Refund Policy – Palana Neurosync
Palana Neurosync is a digital mental wellness application owned and operated by Palana Wellness Providers Pvt. Ltd.
Please read this Refund Policy carefully before purchasing any subscription.
1. Digital Service Policy
Palana Neurosync provides digital content and subscription-based wellness programs. Once a subscription is activated, users gain immediate access to proprietary content and services.
2. No Refund Policy
All subscription purchases made on Palana Neurosync are non-refundable and non-transferable, including but not limited to:
- Partial usage
- Non-usage
- Change of mind
- Dissatisfaction after activation
3. Exceptional Cases
Refunds may be considered only in the following situations:
- Duplicate payment due to a technical error
- Payment deducted but subscription not activated
In such cases, users must contact us within 7 days of the transaction with valid proof of payment.
4. Platform-Specific Refunds
If the subscription is purchased via:
- Google Play Store – Refunds are governed by Google Play's refund policies
- Apple App Store – Refunds are governed by Apple's App Store policies
Palana Wellness Providers Pvt. Ltd. does not directly control refunds processed by third-party platforms.
5. Contact for Support
For refund-related queries or technical issues, please contact:
Email: palanawellness@gmail.com
Website: www.palananeurosync.com
6. Policy Updates
We reserve the right to modify this Refund Policy at any time. Any changes will be updated within the app or on our website.
Note
Palana Neurosync is a preventive mental wellness platform. Individual results may vary based on consistency and personal factors.
Disclaimer
Palana Neurosync is a preventive mental wellness platform and is not intended to diagnose, treat, cure, or prevent any medical or psychological condition. Users are advised to consult qualified professionals for clinical needs.